Delivery Information

Delivery

We offer a range of local delivery China &Taiwan delivery service

Hong Kong Express Delivery:

 Price:

  • HK$100 per order
  • Pick Up at Hunter Pet Shop at No. 6, G/F, 1-2 St Stephen's Lane, Golden Phoenix Court, Mid-Levels, Hong Kong

Transit time: 3-5 working days(Monday –Friday not including HK public holidays)

Areas covered: Hong Kong Island, Kowloon Peninsula, New Territories (excluding HK International Airport, HK DisneyLand, Discovery Bay, Ngongping360, Cheung Chau, Lantau Island, MuiWo, PengChau and Lamma Island)

Note:

  • Orders must be placed before 16:00 HK Time Monday - Thursday
  • Orders placed on a Friday will be processed on the following Monday (unless there is a HK public holiday). 
  • If you would like to have your order to be delivered to the above excluding areas, please contact our customer service before payment for the outlying area option which will cost more.
  • Orders placed during weekend or on HK public holidays will not be processed until the next working day.
  • Orders placed after 16:00 HK Time will be treated as next working day order.
  • A signature is required to confirm receipt of your order.  Due to the delivery time is mostly between 09:00-18:00, we suggest you to deliver your order to your office so that someone will be there for sure to receive the goods.  

China Express Delivery:

We offer express delivery to China too!

Transit time:around 7-14 working days

  • Please contact customer service before payment. Our customer service will quote the delivery fee to you.

Note:

  • Orders must be placed before 16:00 Beijing Time Monday - Friday.
  • Orders placed during weekend or on China public holidays will not be processed or dispatched.
  • A signature is required to confirm receipt of your order
  • All China orders may be subject to import charges such as duties and taxes.  Hunter has no control over these charges and accepts no responsibility for these.  We suggest you check with your local customs before ordering if you have any questions on this matter.

Taiwan Express Delivery:

We offer express delivery to Taiwan too!

Transit time:around 7-14 working days

  • Please contact customer service before payment. Our customer service will quote the delivery fee to you.

Note:

  • Orders must be placed before 16:00 Taiwan Time Monday - Friday.
  • Orders placed during weekend or on Taiwan public holidays will not be processed or dispatched.
  • A signature is required to confirm receipt of your order
  • All Taiwan orders may be subject to import charges such as duties and taxes.  Hunter has no control over these charges and accepts no responsibility for these.  We suggest you check with your local customs before ordering if you have any questions on this matter.

 

Other Delivery terms applied to all deliveries:

  • The delivery times above are for reference only and are subject to availability, payment authorization, verification and processing.
  • Your order will be sent out via the most suitable courier.
  • A signature may be required on receipt.
  • Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
  • Our working days are Monday to Friday 0900-1730 (except HK public holidays)
  • We'll try our best to send all your products in a single delivery. We may split the order incase the products are over the courier's weight limit.
  • If a product is out of stock, we will contact you to let you know.
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